Mortgage Broker
Cyber Security Health Check
Mortgage brokers sit at the centre of Australia's biggest fraud epidemic: settlement scams targeting property transactions.
In about an hour, see exactly where you're exposed, turn your gaps into a prioritised action plan you can track, and get a professional report you can show your insurer, regulator, or clients — no IT knowledge needed.
You hold more sensitive client data than almost any other small business.
Think about what's in your systems right now: driver's licences, passports, Medicare cards, payslips, tax returns, bank statements, credit reports. The complete identity package for every client you've ever helped. A single breach doesn't just expose one person—it exposes dozens or hundreds of individuals to identity theft, financial fraud, and years of ongoing risk.
This makes you a high-value target. Criminals know that mortgage brokers hold the exact documents they need to open bank accounts, apply for credit cards, take out loans, and steal identities. Your client database is worth more to them than most businesses because the information is already verified and complete.
The Privacy Act requires you to protect this information.
By law you must take "reasonable steps" to protect the personal information you hold. If you suffer a breach and can't show what protections were in place, penalties run up to $50 million — but the real damage is telling every affected client their identity documents were exposed because the basics weren't covered.
ASIC and your aggregator expect security controls.
Your Australian Credit Licence obligations include maintaining adequate risk management systems—and ASIC increasingly views cyber security as part of that requirement. Aggregators are tightening their compliance requirements too. Security questionnaires, mandatory training, and minimum control standards are becoming standard. Can you demonstrate you're meeting these expectations?
Your CRM and lender portals multiply the risk.
Salestrekker, MyCRM, Mercury—your systems contain complete financial profiles: income, assets, liabilities, employment details. Lender portals hold even more. One compromised password gives criminals access to everything they need for targeted fraud. When did you last check who has access to these systems and how they're protected?
Settlement fraud is an additional, specific threat.
Beyond data theft, criminals actively intercept property transactions. They compromise email accounts, monitor settlements, then send fraudulent payment instructions. As the trusted adviser in the transaction, if your email is used to misdirect funds, clients will blame you—even if you're technically a victim. Proper email security and verification procedures aren't optional.
This health check is built specifically for mortgage brokers.
Plain-English questions covering client data protection, ID document security, CRM and lender portal access controls, email security, settlement fraud prevention, and aggregator/ACL compliance. No technical jargon—designed so any broker can complete it and understand the results.
What you get:
What your results look like
Finish in about an hour and you get a clear overall score, a breakdown across every security domain, and every gap turned into a prioritised action plan you can track and export. (Example output.)
What You Receive
Every assessment generates a comprehensive report. Download a sample below.
Summary Report
Plain-English findings with scores, prioritised improvement plan, risk associations, and resources
Download SampleComplete it in about 60 minutes. No technical knowledge required. Your data never leaves your device.
Who is this for?
Mortgage brokers, finance brokers, and credit representatives. Whether you're a sole operator or run a team—if you handle client financial information and identity documents, this health check is designed for you.
Your Assessment Includes a Personal AI Security Advisor
Two AI assistants are built into the tool — one to help you during the assessment, one to help you make sense of your results. Like having a security professional on call.
Not sure what a question is asking? Just ask.
Every question in the assessment has an AI helper built in. Tap it and ask anything — "What does this question actually mean?", "Can you give me an example?", "Why does this matter for my business?" — and you'll get a plain-English explanation instantly.
- ✓ Explains technical concepts in everyday language
- ✓ Gives real-world examples relevant to your industry
- ✓ Never suggests how to answer — just helps you understand
- ✓ No technical background required to complete the assessment
Available the moment you see your results.
Once your results are in, an AI security advisor can answer any question about what they mean — in plain English, like talking to a security professional. It can even draft a phased action plan from your specific gaps — what to fix first, next, and over time.
- ✓ "Explain my highest risk gap in simple terms"
- ✓ "Walk me through how to fix action #3"
- ✓ "Which gaps are easiest to fix myself?"
- ✓ Ask anything — your advisor knows your specific results
Get the Mortgage Broking Cyber Health Check
Get My Health CheckCommon Questions
Why are mortgage brokers targeted by cyber criminals?
What obligations do mortgage brokers have around data security?
What does the Mortgage Broker Health Check cover?
What do I receive after completing the health check?
Further Reading
Resource
Cyber Security for Mortgage Brokers
Why mortgage brokers are prime targets for identity theft, what ASIC and aggregators require, and how to protect client identity documents and settlement transactions.
Read the guide